Colleen M.

I ordered two sweatshirts six days ago, and hadn't received an update status. I called the customer service number to see what the scoop was, and the order had yet to ship.
I tried to cancel the order (which is still in Country Store's possession), and the customer service rep wouldn't let me, but rather advised I'd be seeing the order delivered in 5-7 additional business days.
I know we live in an impatient world, but a 2 week lead time for a couple of sweatshirts from a factory warehouse presumably on the east coast seems like a really long time. A heads up about the wait would have helped ameliorate the situation.