I've written quite a few tickets to resolve the issue an order that was supposed to be expediated and I paid extra to have the item delivered. The company also stated that there was a mistake with the sending of the order, which was the reason for the delay. However, I never received my order and when I thought they actually sent me a phone number to speak to a person it was to the office that sends the merchandise. These so called tickets are stalling tactics and I finally called my credit card company and told them my problem and they took over my dilemma and refunded me. Do not use this company. I will contacting BBB (Better Business Bureau) and all other social media.
Dear customer, this is Customer Service Supervisor from Lightinthebox, I would like to help. Can you please advice me your order number and details of your problems, so I can help to check and solve the problems? Thank you for your understanding in advance.