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GigSalad is by far my biggest source of new leads every holiday season. They make it easy to message clients without committing to a booking, and if you pay to list with them, they do not even require that you book via their platform. I don't like that they don't provide the client's email address, EVER, at any stage of the booking process. I don't like the amount of the fees they will slap on top of quotes that I send to clients - it is extremely jarring and confusing to clients when they have negotiated a rate with me to then find out they are going to pay about 8% more (the amount/percentage is not consistent and they are not transparent about how much the fees will be, either). And finally, I don't like that there are no ways to send multiple options in GigSalad quotes.
That being said, they definitely deliver leads if you are paying for their highest listing level. Their SEO is very good and it makes a lot more sense for me financially to list with GigSalad than to try and keep up with changing SEO standards on my own website (I'm not a marketing or web design expert, I'm a musician!). Their customer service is pretty good although they don't really respond to suggestions, since I've made the "give us multiple options for quotes" suggestion many times, but they take care of transaction-related concerns right away.
Tip for consumers:
Can I review Sitejabber? you get 3 out of 5 stars tbh.
Products used:
Featured membership listing
I have listed my Christmas caroling business with several different online gig sites, and GigSalad is by far the best one. They make it very easy for me to respond to leads with my own premade templates. The fee that they charge for bookings is reasonable; it's actually less than I would usually pay for credit card processing fees (but I think they only offer that booking fee rate to featured listings, which artists need to pay for).
They always pay on time, and their customer service is very responsive. Compared to some other booking sites that I'm not going to name, dealing with Gig Salad is an absolute breeze, especially during the holidays when things move very quickly.
Got these socks as a gift last year and I am IN LOVE! So toasty, comfy, never too hot. I wear them all the time and they have held up magnificently. Just bought more!
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