Colin M.

( ORIGINAL REVIEW FEB27) NEVER, NEVER, NEVER, NEVER ORDER FROM iOFFER. I ordered a pair of football boots from one of the third-party sellers (wanliaa) on the ioffer website in late-DEC 2016. As of FEB 27,2017, I have never received my order. At the time of ordering I was given a 'Tracking' number which has NEVER been received/scanned into the postal system here in Australia. The seller refuses to re-send the order or give me a refund so I lodged a 'Complaint' Report through the ioffer website. IOFFER claim they are only a 'Marketplace' website and are unable to force sellers to re-send orders or give refunds. Totally useless website. IOffer leave you at the mercy of dodgy sellers. Avoid iOffer at all costs.

( UPDATE REVIEW FEB28)The next day after I wrote the initial bad feedback for the iOFFER site, I went back into iOFFER website to check my feedback I had left for the seller who ripped me off. Surprised to find my original feedback had moved from Page 7 on FEB27 to Page 22 the next day ( FEB28), along with the other negative feedback by another customer. Is this iOFFER or the bad seller (wanliaa) attempting to bury the negative feedbacks they receive. Will be interesting to see what page of the seller's feedback listings it is on tomorrow ( MAR1.)

(ADDITIONAL UPDATE APR8) This paragraph has been done on APR8. In mid-March, I received an email from iOFFER stating they have requested seller (wanliaa) give me a refund. The seller emailed iOFFER (and a copy to me) saying they have organized a refund. I believed this wasn't going to happen. As I regularly do on-line banking, I kept an eye out for such an entry. To my surprise today (APR 8) I have received a FULL refund to my credit card. I therefore change my review from terrible to average. I don't know why the change of heart from both iOFFER and Seller. Maybe the very-poor review I left, which both iOFFER and Seller want removed, which I have said I will now do. Maybe iOFFER read such reviews on websites such as this one (sitejabber.com) and want to improve their image. Be careful if ordering from iOFFER and if you do have trouble with your order 1. Lodge a Complaint report with iOFFER. 2. Write extremely BAD feedback that the seller won't want to have other buyers see - in my original feedback, I accused the seller of being a thief not giving me a refund or resending my order. And 3. Send continual emails to both so they know you won't go away easily. Some buyers have no trouble, others do so be careful.