Cody C.

I purchased 4 tires for my mom's Yukon and 27,000 miles later all four tires have broke cords in them. I was unaware that it had been driving very poorly until my dad informed me. Thinking it maybe a tire out of balances he takes it to a tire shop only to be informed he has 4 bad tires. Thinking they are trying to pull on over on him he goes to two other tires shop only to be told the exact same thing.I started trying to make a warrant claim on the 18 of October. Each email they would tell me one thing only to send me to another step each time telling me they would reply in 24/48 hours. The last time I called and was told I would be put to the top of the list. And 22 hours later I got a reply not with answer but only to inform me that if I hadn't heard back from them in 4 days to get back with them. For 3 weeks my mom's Yukon has been undriveable due to these bad tires and a business not willing to stand behind the products they sell. I have been using this brand tires for the last 15 plus years on very vehicle I have owned and have never had one mins trouble. I have bought almost every set from tire buyer. But with customer service like this I will never buy from them again. I am 3 week into this warrant claim with still no end in sight. I only gave them a one star because it is the less you can give. I would hope this review would help other buyers from buying from someone who does not stand behind their products.