First of all, they have very cheap products. These are matched by the same level of after sales support.
I have purchased two products from this company. For both, they promised a bunch of things when doing the sales call. But after that, I had to request them for every single thing by creating a ticket. It feels embarassing to ask them to do their job.
I had their kannada speaking executive yell at me. There are english speaking support staff but their level of communication and manners is not up to the mark.
I hope I never ever purchase anything from these people again. I have been scammed because they promised me something and delivered partially both times.
Server can be accessed via HTTP without SSL and reason is very bizzare. Here is the link for you all to see what I am speaking
Http :// 103.93.16.51:2082/cpsess*******919/
Please understand why HTTPS is important - this is basic cyber security and you do not have to yell at customers for not understanding basics.
Dear Sir,
We are unable to find your details in our database. Kindly share your registered email id or contact number so that we can check with our team and get back to you soon. We are sorry for the inconvenience caused to you.
Regards,
HostingRaja