co c.

I booked a Jetblue round trip ticket with them and needed to cancel one half of it. They said that was not possible and that I had to cancel the whole trip, and if I missed the first half, they would cancel the other return flight and that this was the airline's policy. This is not Jetblue's policy, and I told them that, and they were unwilling to budge on their stance or do anything to help the situation.

I was not even looking for a refund, I was simply trying to cancel one half of the flight- a benefit for them! They could now make more money off of reselling my seat.

I spoke with a supervisor and got the same rude demeanor and run around of "we can't help you". Will never book with them again!