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C N.

Contributor Level

Total Points
80

1 Review by C

  • Bulk Apothecary

2/14/21

My first (and last) order they shorted me 1/2 on one item (ordered 20, they sent 10) and on the 2nd item they sent the wrong product. Sent me a return label to exchange it and the exchange was the wrong item too! I called explaining they were spending more in postage to return the wrong item than the product was worth and they said they would not send the correct item until I returned it again! No compensation such as a coupon for a future order or partial refund for my time and effort having to leave work and drive to a UPS store to return the wrong item twice! Unbelievably bad customer service.

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