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Rosemarie C.

Contributor Level

Total Points
80

1 Review by Rosemarie

  • Lulus

5/9/23

We ordered a dress and received it quickly but unfortunately, it was not the dress we ordered. I contacted customer service and they reassured me that I would not be charged any return or restocking fees. I sent the dress back and we received a full refund in less than a week. Though our purchase didn't work this time, I would definitely shop with them again.

Service
Value
Shipping
Returns
Quality
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Tiffany S. – Lulus Rep

Hi, Rosemarie!

Thank you for taking the time to share your review. We're so glad that you were able to connect with our Customer Care team after having this unusual experience. Our team is absolutely here for you! If there is anything else we can help with, please feel free to let us know. Xo

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