Clive N.

Pros: Customer service have been fantastic but lack of understanding and communication.

Cons: Where to start, well, this October will be 2 years since webcreationUK have developed me a broken website, in fact when they try to fix 1 error another 2 or more appears from nowhere, it's taken 3 months to fix uploading images on my website, a month now to solve the email server, I've paid £300 to have ad ons only to be broken and is now errors, the software seems old and outdated yet my quotation states new updates and on top of all this I can't even promote or advertise my website due to it being broken.

Support after support and it seems noone can communicate with the amateur developers based in India which is handle by email only, I have also given image instructions on the errors but not a word, now I understand with the covid19 work will be slow but these errors were present well before the pandemic, it has gotten to the point now where I am seeking legal advice because this is ridiculous and ongoing for 2 years is mind blowing.

I will keep this post open for editing because believe it or not most 5* given on here are edited from 1* to 5*.

My personal advice would be seek a developer in the UK that are close to you as these guy's are none existence once they recieve payment, don't believe me check the other 1* rating and you'll get the outcome and pattern