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Clinton J.

Contributor Level

Total Points
80

1 Review by Clinton

  • Kinguin

9/29/18

Had to confirm my identity by sending ID when I used CRYPTO CURRENCY PAYMENT

BULL$#*!, no further explanation from support agent. No details were provided

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John S. – Kinguin Rep

Dear Clinton,
Thank you for sharing a few words regarding your latest purchase.
We would like to point out that like many stores, in some cases we have to verify some details before an order is completed.
That is done to prevent any form of fraud against your account, we value our customer's security quite highly.
Cryptocurrency is treated by us as simply another payment method and that is why in some cases, verification occurs.
It is our hope that this answers your questions and that perhaps you will visit Kinguin again in the future.
Should you have any further questions, remember that we're at your disposal 24/7, be it through the ticket system as well as LiveChat.
Best regards,
Pat

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