I ordered caps for my F-150 and they arrived as ordered. I installed them and they felt snug on the wheel. The first time I drove the truck they fell off somewhere. I contacted Centercaps and they sent me a second pair at no charge. I will install them on the opposite side of the truck where the original 2 caps are now. Centercaps committment to try and help could not have done anymore. I am very happy with them and overwhelmed by their committment to try and help me out. Very few companies will go to that level. 5 stars from me and I will recommend them to others... Thanks, Clif in AK...