Clifford Z.

At one time, this was a good company to advertise on. I'm a photographer, and even though many leads were bogus, some were not (and I used to get 2-3 leads per week). Now, after the changes they made to the site, I've gotten two leads in six months. The customer service, which used to be good, is horrific. The service person/central specialist doesn't return calls and takes days to respond to your e-mail. The e-mail response system doesn't work (your spacing and signature are all blended together... no paragraph spacing either). On a mobile device, it's very difficult to find the vendors (who, of course, are paying the tab). Again, do not advertise on The Knot. It's a complete waste of money.