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Just to update my review, Justfab refunded my money a few days after I called to complain. They were good a responding fast and taking care of an unhappy client.
I bought a pair of boots in October for about $15. They were just ok, kind of cheap looking. Yesterday I checked my bank statement and found that they have been charging me $39.95 since then. A total of $199.75 for a "VIP membership" I never willingly sign up for. Supposedly they charge $39.95 a month if you don't buy anything before the 5th of the month. What a ripoff! I called cancelled that crazy membership, closed the account and hopefully I'll get my money back within a week, as promised. What kind of business model is that? Terrible, do not shop there!
Hello Claudia,
We apologize for what sounds like a very frustrating experience! We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.
Best,
Sherry
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Hello Claudia,
Happy to hear that your concern was taken care of! Apologies once again for the troubles, but happy it all came together in the end. Have a great day!
Best,
Sherry