I am just in shock regarding the way this company handle their customers. I am now in the process of trying to spend the £49 member credits that I am unable to get credited back to me, but you can't spend less it has to be £49 or more! So I can't find anything for exactly £49 on the site so now I have to spend MORE money with this crook of a company to spend my member credits - oh but also some items are excluded from you being able to spend your member credit against them... but you don't know which ones... trading standards here I come!