Clara M.

AWFUL & VERY BAD CUSTOMER SERVICE

I have been trying to book a flight since yesterday with no luck because they had a problem with VISA Card so I couldn't pay with my only card. I called customer service and they told me I could book my flight during office hours (9-6), I called in the morning, and the customer service was awful and very un respectful, being rude and not giving any solutions.
"book it from the website men", one of their comment, and I am a lady.
So, if on the website it says you can book through the phone, how can be possible nobody on the customer service couldn't help me?
I called 3 times, the people are behind the phone, are not nice or trying to help.
Dont book with them. Bad Karma, bad style...