CJ J.

I've seen some of the negative reviews and am scratching my head. Kelly's review (3/9/15) is suspect, as I've been buying from Vitacost for around 10 years and never had had any of the problems she mentions. Always use a promo code and it ALWAYS goes through. I've never had anything buy excellent custer service with the company and nothing has ever been misrepresenetd. It makes me wonder if she got the company mixed up with another one or just likes to complaining. Everyone experiences an issue perhaps once in a while, but for everything to go wrong with every interaction and multiple negative interactions with CS? It sounds weird and I don't buy it. In the 10+ years we've been buying from Viatcost (we used iherb before that, but VC prices are consistently better AND we always get a promo code) there was 1 time I can remember a package took longer to be delivered than what we expected.