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Cinthya G.

Contributor Level

Total Points
82

1 Review by Cinthya

  • ZAFUL

3/31/19

BE AWARE of this store.
I order 10 swim suit and I only received one, I contacted customer service and they said the they did send it, to check with my mail carrier. I contacted the mail carrier and my items were destroy. I contacted ZAFUL through e-mail and they told me the they apologize but they cant do anything. I have put a complaint with the payment card and is under investigation. Be care full when ordering from this store. They don't care about resolving customer issues.

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Charlie F. – ZAFUL Rep

Dear Cinthya
Thank you for raising this issue.
Please note that with our registered and expedited delivery we offer all customers a tracking number. You can use this to track where your package is and see an estimated delivery time. For more information please click: https://www.zaful.com/shipping-info/
We have sent you a message regarding your order via our ticket system. Please kindly check this and reply to us there.
Thank you for your patience.
Best Regards
ZAFUL Customer Service

Cinthya Has Earned 2 Votes

Cinthya G.'s review of ZAFUL earned 2 Very Helpful votes

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