I am very disappointed with groovebook! I joined& I was suppose to have a free book but I never uploaded any pics to get a free book. But they took money from my bank account... I ask them to give back money they took but they refused. They email they keep the fees for subscription. It was suppose to be free to join I thought. I refuse to pay them for something I didnt get! I I did cancelled my membership. I had to contact my bank fraud dept to stop them from charging my account any more fees. They crooks my opinion! I will not use them. They dont have no contact by phone communication, and all replys has to be done by email only.to all you people that are trying to cancel you subscription. You can go through your bank or credit card co. Put a stop paymt against them and file fraud charges through your bank. That will put a stop to them taking your money and cancel your subscription. Thats what I had to do and now they cant take any more money and they canceled my subscription. That is what you probably wil have to do. You have a right to cancel and it is fraud what they is doing taking money when people dont want to use them.****************update. Groove book DID give me a refund after I filed a fraud against them. I thankful I got my money back and cancelled subscription.