Cindy S.

Had malware on laptop for several months. Constant pop ups which took several minutes to close and access internet. Found service during internet search. Call was answered quickly. Staff was professional by asking questions related to issue and explaining the process of service needed to address and future recommendations. Staff called around time of appointment and walked and explained steps needed to complete mission. Computer has been working like new with much satisfaction of not having to spend time with pop ups. I don't know about cost comparison, as in my situation, the issues, time spent of staff ( not long), and convenience if not having leave home was worth it. I do recommend the company as my experience was positive in all areas.