- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I received my contacts in record time BUT that is where the customer service goes down hill fast. The rules on Lens.com state you cant print your rebate request form until 10 days AFTER you receive your order. (Me thinks they are hoping you will forget.) Then after I mailed in my rebate form in the specified amout of time, they stated on the status page that my rebate had expired so I had to call. "Agent states they are having technical difficulties." THEN I saw that I will receive my rebate with "10 WEEKS". That is way too long.
Tip for consumers:
You will probably never get your rebate. Just go to Walgreens or Costco, it is easier and cheaper in the long run.
Products used:
contacts
Cindy hasn’t received any votes.
Cindy hasn’t received any thanks yous.
Cindy doesn’t have any fans yet.
Cindy isn’t following anybody yet.
Empty.
Mostly satisfied but as with everything else prices have gone up here. My lens box was partially...
