I have been ordering from Zulily for 2 years now and with only a couple of minor glitches am very satisfied with the company. The customer service is better than it used to be and the online app is user friendly as well. When ordering you have to allow 2-4 weeks depending on where they are getting it from so I just factor that in and dont do last minute shopping with them. With one exception everything Ive ordered has looked nice and been good. The trick is to pick from companies you know when ordering products if you can. Overall I am very satisfied and would recommend Zulily to my friends, and have.