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I ordered a few items and when checking out, I was unable to update my billing address. The chat rep who then told me to choose paypal, even though I don't have a paypal account, the rep told me to choose paypal as a guest. They charged my credit card for the purchases, but refunds my money into a non existing paypal account. If you try to get your money back from paypal as a guest, it asks you to log in. I refuse to establish a paypal account due to some fraudulent activites in the past, and now I CAN'T get my refund. These people don't speak English very well, nor the head office. Terrible service!
* SHEIN attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Cindy K.'s review of SHEIN earned 7 Very Helpful votes
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Scammers, liers, cheats and thieves. I used to swear by shein. Loved them. Decent clothes for...
Dear Cindy,
Our team has emailed you from Dispute@Shein.Com regarding your order. Kindly respond at your earliest convenience. We hope to hear from you soon!