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I received a Christmas poinsettia and plants but it came on its side, half out of its pot and all of the poinsettia was smashed other than 3 sad red petals. I called I emailed I chatted and no one did anything. What a scam this company is.
Tip for consumers:
They guarantee plant quality and replacement and I got NOTHING. Not even a polite response. They are a scam company
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Order was delivered late after me being very specific about the required delivery time. They took...
Dear Cindy,
We deeply regret the unfortunate condition in which your Christmas poinsettia and plants were received. Your disappointment is understandable, and we sincerely apologize for the inconvenience caused.
To address this matter promptly and provide a resolution, could you please provide us with your order details or contact our customer support team directly at onlinereviews@bloomex.ca. We want to investigate this situation thoroughly, understand the specifics of your experience, and take appropriate actions to rectify the issue.
We appreciate your patience and understanding as we work to resolve this matter. Thank you for bringing it to our attention, and we are committed to improving your experience with our services.
Kind Regards,
Andrew
Bloomex Customer Support