I ordered from this company a few years ago. Waited awhile for the order, then when it came the box looked like it had been ran over by the mail truck. I was told they packaged the products horribly and they would replace items that were damaged and they did. I ordered several more times and other than the length of time it takes to get my products I have been happy, until recently. I ordered a large amount of hair products over a year ago. It was several months before I got around to using the hairspray. When I used it something was horribly wrong with it. It did not smell like the hairspray I use and went on like super glue not like the light and manageable hairspray I normally used. Since it had been several months I didn't return it. It normally has a floral smell, this smelt like a skunk. I true do again and got some moose last month. Again the moose normally has a floral smell and come out silky smooth. This moose smells terrible, almost dusty and comes out foamy. It too is like putting super glue in my hair. I just ordered a can of moose from someone else to see if it is like what monster hair sent or if monster hair is doing something to the products they are sending out. I will update after I compare the new foam to that I received from monster hair.