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Cindy D.

Richmond, VA

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1 Review by Cindy

Christopher&Banks

  • Christopher&Banks

“Avoid buying anything you might have to return. They are not able to provide refunds.”
8/18/22

June10,2022 returned two items. Approximately 4 weeks later I received a refund for one of the items and charged a return shipping fee (which was expected). I have now called 3 times to get an update on the rest of my refund. Each time I have been told it is a software issue and they can't process the refund for the second item. I think this is a load of crap.

Supposedly this issue was moved to a supervisor BUT I have yet to receive any follow up from someone at Christopher and Banks. I have been a customer for over 15 years. If they plan to stay in business they need to do better! I will not be purchasing anything from them again.

Products used:
Pants and down vest

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