I purchased a general electric side by side stainless refrigerator from Home Depot in March on 2022. After a few days, I still wasn't getting more than a glass of ice in a whole day, the refrigerator makes a roaring noise occasionally like it is going to get up and race out of the house, and the freezer side door barely shuts, it just does not seal. Home Depot says they only give you 48 hours and then it is your problem. I am a pro account member at Home Depot and spend thousands of dollars a year at their store. Then, I have to try and call General Electric, which is a hold time of several hours. One time I was transferred many times, and finally the lady tole me to hang up and dial a certain number. When I hung up and went to dial, I realized it was the same number I had dialed. I have taken off work without pay and have received four service calls. They never give you a window of when they will come, for instance, afternoon or morning. The service guy ordered a new door seal and made an appointment for three months later. The part came in a week, I called the guy, left a message to please come back before the three month appointment. He never responded. I have been driving to the bar-b-q restaurant by my house a couple of times a day and they are nice enough to give me some ice in my cups. They love my dog and they are so kind to us. I am old and on a fixed income. I substitute teach to make ends meet and having to take off work has been a problem. Also, having to pay every month for a defective product is discouraging and the wrong way to treat someone. As stated, four service calls, no help from Home Depot, spending over $2,200.00 of hard earned money, and waiting almost eight months just doesn't seem right. I always thought General Electric was a good company. BUYER BEWARE
Hello,
It's unfortunate that you have not had a good experience with that seller. Hopefully your dog is doing better.
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