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Cindy B.

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Total Points
91
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1 Review by Cindy

ShopGoodwill

  • ShopGoodwill

“Wrong item sent still waiting for refund”
4/9/19

I purchased a purse and they sent the wrong one. Response took forever, finally they sent a shipping label. I'm this time we had to close the card the purse was purchased on. Waited again for them to respond about how I was getting my refund. They said they would send a check but I would need to fill out a W-9 tax form. Are they crazy? Why should I give them my social security number for a $22 refund in their mistake.

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