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They are quick to sip your item but when it arrives wrong and/or you need to return you can't get them to respond. They have a 30 refund and you will not get a response until after that has expired so all they offer is a credit or replacement. We have been trying for 3 weeks to get an RMA and now no one there knows anything and they stopped answering the phone. We have emails stating they would issue an RMA and refund but they are not doing anything. Stay away from them, show elsewhere unless you like to throw money away
Cindi W.'s review of CARiD earned 2 Very Helpful votes
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Empty.
Total rip off. They charged $35 shipping for a seat towel. No thanks. What a joke. Complete scam....
Dear Cindi,
Thank you for your feedback! We are sorry to hear about your frustrating return process experience and poor assistance provided in this regards.
We would sincerely like to make things right for you!
Unfortunately, i was not able to find your order. Please, email me at chester.ha@carid.com with your order number, so i could locate it in the system and resolve the issue as well as offer additional compensation!
Looking forward to your answer!