I just received a charge on my credit card for $32.00 from Jacquie Lawson. When I called the number on my discover charge, it was American Greetings and they told me I would have to contact Jacquie Lawson. But there is no phone number to call. So I sent an email. This charge was for an automatic renewal on my membership. Not only did it go up from last year but there was no notice ahead of time to let me know that it was coming up and what it would be. Any other company that I have an automatic member with, lets me know ahead of time that a recurring member is coming up and what it is going to me. I asked for a cancellation of my account and a refund on this payment. But they refused and only offered to give me the year's membership at last years rate. Needless to say, after this year I won't be doing business with them any more.