NEVER USE THIS COMPANY
Sent my phone in good condition - my offer went from £213 to £51 bcos apparently heavy wear and tear on screen. They have scratched my phone and now it's been returned with marks all over it. The whole time I had my phone it had a screen protector on it and the scratches they've added is not wear and tear. They've used an instrument to scratch it as all marks are exactly the same thickness and all over the screen. They've totally messed it up so I can't sell it now. Shoddy company. Absolute liars. Do not use. I have photographic evidence of how I sent it and how it returned to me. I intend to take this further.