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Chuck W.

Contributor Level

Total Points
83

1 Review by Chuck

  • Xtralights

9/8/18

This company sells CHEAP, and defective Chinese headlights! Their customer service is a total JOKE! Their CHAT line!... Ha! Useless... they will put you on hold until you hang up in desperation. They will charge you even more to replace THEIR defective product and it will takes months of calls, emails, and CC card stop payment calls to finally have them send a replacement... if ever! They will block your calls and only after you file a dispute with they send the replacement.

IF YOU CAN DRIVE WITHOUT HEADLIGHTS FOR 3 or 4 MONTHS THAN THIS IS THE COMPANY FOR YOU!
Otherwise, buy your lights from a reputable company! But NOT THIS ONE!
Remember... you have been warned.

If I could give this company a MINUS 5 Stars I would! Junk product and a horrible company!

I ordered lights April 4,2018 and took almost 4 months to finally get a replacement after 7 rejected emails telling them to keep their headlights as I had to of course, purchase another set FROM A FANTASTIC COMPANY THAT SELLS QUALITY LIGHTS! And couldn't wait 4 months for all their excuses!
TAKE A LOOK AT MY PICTURE... AFTER THE FIRST LIGHT RAIN!

Chuck Has Earned 3 Votes

Chuck W.'s review of Xtralights earned 3 Very Helpful votes

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