Chuck F.

Walmart.com stole $245.03 from my wife of nearly 40 years. My wife Kim Faint ordered a television from Walmart.com with her debit card on November 30,2019 which they said would arrive by December 11,2019 via FedEx - the television NEVER arrived and was NEVER received by us. FedEx said they lost it and to reorder from Walmart.com - so my wife reordered the TV which was now supposed to arrive at our residence by 11-24-2019 and NEVER did.
FedEx claimed they had trouble with drivers and put it under investigation supposedly. They even gave us a case number. We NEVER got the television so Walmart told us they were processing my wife's refund which they NEVER did. Both Walmart and FedEx said they were going to call us back and NEVER called us back. Now Walmart claims they spoke to FedEx and that FedEx is now saying they have confirmed delivering a television to us on 2 different occasions which is an outright lie as we NEVER received either order. If we had received an order the first time, then why would they deliver it a 2nd time? Walmart now says that they will NOT refund my wife's money. Both companies have now conspired to defraud my wife out of her order and have stolen my wife's $245.03 - we are shocked, stunned and in total disbelief that this has happened.
I have my own real estate company and I am a USTA tennis coach that puts on a FREE year round Tennis Program in my community & my wife works at the local hospital for over 20 years - we would never lie about a mere $245.03. Total disbelief!