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Woke up to a notification from my bank this morning - it was right there on my phone too. As if Ipsy's $13.99 price hike was bad enough but now they wanna charge MORE for what is seemingly less? Honestly, it isn't worth it. I loved Ipsy when I first subscribed because all of the products were new and I had never heard of any of the brands, and plus, it was makeup. It was like opening a Christmas gift each month but now I'm not even excited. If anything, they send too much. I can't even use some of the products because of my sensitive skin. And what's with all of the tiny mascaras? They all seem cheap and I used to get like two of them in one bag. The product samples used to be better! Now it's so sad because it feels like they just steal your money. At least I'll be receiving my refund in 5-7 business days. Great! I hope my bank doesn't charge me an overdraft fee.
Tip for consumers:
Customer service is a joke. If you want to file a "ticket" to get to somebody you have to chat with the Ipsybot and even then, you're stuck emailing with their customer service. Also, I have sooooo many brushes now. What the heck?
Products used:
Ended up using some of the sample products like the face primers or chapsticks.
Olivia B.'s review of ipsy earned 2 Very Helpful votes
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