My bank even said they have noticed a lot of people calling about this so called company. I called them at *******1828 told them I did not authorize another $20 to be taken out of my account for a road guide like really wtf. I also told him they are scammers and I have already notified my bank. So I guess we will see if the money goes back into my account. They also said they would twins the original $3.99.