A LONG time ago a friend introduced me to the world of computers and to Scan. My needs were. And remain, modest, but I have always had un-patronising advice from their staff and excellent products and service. I met Shelley and found he shared my love of cars (I am a race car engineer). And I ended up sourcing and selling him a Midnight Purple Skyline R33GTR at a time when they were nearly new in the UK. I am told he may still have this and that his love for fast Nissans remains ;) My friend runs a Bosch service agency and consultancy and he buys a lot from Scan, and he shares my enthusiasm for this company that we have watched grow exponentially. Only now, after so many years have I hit a problem, and it's one entirely of my own making. I managed, through tiredness and carelessness to bend a lot of Intel processor socket pins on a board I just purchased. Luckily something made me take out Scan's cover (and I hope it proves a wise move) the board is winging its way back to them for assessment. In all I can thoroughly recommend Scan whether you are a commercial purchaser like my friend, or an end user who views computers as a necessary evil like myself. I wish them well with deserved continuing growth and success. Their original modest shop had a sign proclaiming "You have tried the cowboys, now try the Indians". I did this and never looked back :) Such a sign may be considered un PC these days, but it was sage advice that we are glad we followed it! Good luck all at Scan. Chris Wilson, Shropshire. (And yes I am happy to drive over to Bolton for proper service and advice).