I have bought many bikes at dealers before. This was the first time buying a bike online.
I was a little hesitant at first but this turned out to be a great buying experience.
The bike arrived in 3 days and took very little assembly.
I did have an issue with the brakes. Turned out that the brakes installed on the bike where known to have issues(Guide R Stam) I did send an email to Larry from bikes direct and 4 days later I had a set of Shimano brakes on my doorstep.
Fantastic service. This was my first bikes direct bike but definetly not my last.