I have bought many many items... mainly girls dresses. My granddaughters have been very happy with all their new dresses. I found there are brands that have better quality than others so I just stay with the brands that are higher quality. Even the lower quality items are worth the money. I did receive one item that had a spot in a very conspicuous place and called customer service... they were top notch. Very kind. Very responsive and the problem was resolved at no additional cost to me and I am very pleased. I will continue to purchase from Zulily.