- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I ordered a custom job for my son's wedding and the website indicated it would be delivered by 11-23. I called on 11-23 when it was not delivered and they had charged my credit card but the job was far from even going into production. I told them if it was not received by 11-25 to cancel the order. Then on 11-28, I receive an email wondering if I want my order produce since it is delayed. Really! My son's wedding was over. I sent an email saying to cancel and then they said they would refund my money. What they do not get is that if they had been honest, I would have ordered from elsewhere!
Christy F.'s review of Zazzle earned 4 Very Helpful votes
Christy hasn’t received any thanks yous.
Christy doesn’t have any fans yet.
Christy isn’t following anybody yet.
Empty.
Hello Christy,
I am so sorry to hear about issues we had with your order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. We will be reaching out to you directly via e-mail.
We look forward to assisting you further!
Thank you,
Christine