Christy A.

I am ALWAYS very careful to not select auto rebill options for services unless I like a company's service or product. I read the site and saw that there were 2 options. I chose the 1 time 1 month option. NO WHERE did it say (unless it was in such small print that I couldn't see it when I magnified the screen to 175% to check) auto renewal. But low and behold, a month later, I get a notice from paypal that my account was compromised and there is a charge again from instantcheckmate... I disputed the charge then went to the site to get the phone number. I called 10 times and spent over an hour and a half until I got some guy (who I will now call Mr. Idiot) who said I had to cancel the auto-renewal on my account and he would note the account so that when they got the dispute from paypal it would authorize a refund... Well. No such happening. Paypal came back today and said "oh, you cancelled your subscription on xx date, so the charge was valid. SCAM, Bait and switch. Fraud! Don't use them (the so called background check was CRAP, too, by the way. The information that came through was mostly incorrect for myself and the wrong person for my hubby and had me connect to people as family members that I had never been related to! It was a total joke.