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I ordered brown boots for my wife and received totally different black boots from a distribution center in NJ.
In order to receive a refund for the wrong product, they now want me to send the wrong item to China on my dime, even though it is 100% their fault that I received a completely wrong product. They told me that they are not able to send me a prepaid return label and that I have to pay for the return shipment. Sending boots to China with a tracking number costs more than the price of the boots. Not only because of that it makes no sense to even try to return anything to them.
My advice for everyone: Stay away from JustFashionNow! Do not buy from them!
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I ordered a month ago and it took 3 weeks to get to me. That is TOOOO long. I paid 9.99 and that...
I like the selection of clothing. My biggest complaint is errors sending items I didn't order....
Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied.We will shipped the paid orders and refund for the cancelled and returned items.We are doing every effort to provide best products and services, and always welcome your valuable advise.