I've order from zzounds plenty of times but my last to order experiences were frustrating. I choose next day air on two different occasions in which they never shipped my order. I had to call back to find out that the didn't ship my order. They stated it was due to an address error that could easily be fixed, and when I asked why no one called me to correct it, they couldn't give an answer. Idk if I will order from zzounds again for a while.