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Christopher W.

Contributor Level

Total Points
82

1 Review by Christopher

MDG
  • MDG

11/19/20

After filling out a little information and giving up my SSN they approved me for $1900. I picked out a laptop, looked over the payment plan and the total cost of ownership and was fine with all the numbers. I went through the checkout process, agreed to all the disclosures and documents and then at the very end of the process I was told I had to make a larger downpayment than initially disclosed. I was ok with that as it wasn't very much higher, but hit the next roadblock when I was told that I could ONLY make this downpayment of $250ish dollars in 6 weekly payments, and only AFTER I made those 6 weekly payments would my item ship to me. I called their customer service line and requested to just pay the entire downpayment upfront to have the item ship immediately, to be honest what does it matter if they get the $250 over 6 weeks or up front. I was told that was not an option because they want to see proof consistent payment frequency. This might make sense if someone isn't willing to put their money up front like I was, but in this case it is just straight up deception, bordering on fraud. You can't disclose AFTER the fact that you are REFUSING to ship the product that I JUST SIGNED CONTRACTS FOR, until I make 6 weekly payments. The argument of making sure someone will be consistent with their weekly payments is garbage here, the risk to MDG was still the same whether I paid them the $250 over 6 weeks or right now, they were still risking $1700 when they shipped the product.

I would highly advise you avoid this company as this is one of the more deceptive business practices I've seen from finance companies. By the time you've made your 6 payments you are already several hundred into your payment plan and there is no guarantee they will ship your product or that your product will still be available. Never have I ever been told by ANY FINANCE COMPANY that they are REFUSING TO ACCEPT THE FULL DOWNPAYMENT UPFRONT! Thats just unheard of!

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Ivana V. – MDG Rep

Thanks for the review and we're sorry to hear you're not satisfied with our services. Being an online company, we're taking huge risks when lending to potential customers. Generally, we only ask for one payment to be made prior to shipping, however, sometimes a series of payments is required first. This can be requested for various reasons, such as something in the supporting documents or if there missing information from the account that flags the file. This is usually only asked for the first order, and any new ones you place going forward would not have to go through the same security steps.

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