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CHRISTOPHER S.

  • 1 Review
  • 15 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden

Member since October 2020

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1 Review by CHRISTOPHER

10/29/20
I ordered a double sink vanity on October 2. It gave me a ship date of October 21. My contractor was set to start work on 10/19, so it should work out right. October 21 came and passed without a sound. I contacted the company, it claimed it had the item in stock, but couldn't ship until 10/31, and asked what I wanted them to do. I told them to cancel the order, which is in line with its own procedures, which allows cancellation anytime before shipment. Later that same day, after I'd canceled the order, I received an email telling me my "new" ship date is November 2. I immediately wrote back and told it no, I'd canceled the order. Do not ship. I then disputed their $892.50 charge with my bank. It was wrong about the first date, appeared to have lied about the second, why should I believe it about a third ship date? Forget it. I'm buying elsewhere.

CHRISTOPHER Has Earned 15 Votes

Christopher S.'s review of J.Keats earned 15 Very Helpful votes

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