Thumbnail of user christopherp1778

Christopher P.

Contributor Level

Total Points
81

1 Review by Christopher

  • Spokeo

1/14/24

Spokeo is just a facade to hide a monthly subscription. You pay for the initial search and then they automatically sign you up for continued service. Do not sign up for anything.

Service
Value
Shipping
Returns
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Christopher:

I am truly sorry to hear this. I received your complaint to the Sitejabber.com page for Spokeo, on January 14,2024 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.

Spokeo has access to over 1.2 billion records, collected and organized from many different open and publicly accesible sources. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.

Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.

I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.

Thanks
-Spokeo Customer Care

Christopher Has Earned 1 Vote

Christopher P.'s review of Spokeo earned a Very Helpful vote

Christopher hasn’t received any thanks yous.

Christopher doesn’t have any fans yet.

Christopher isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user memeh14
Meme H. reviewed Spokeo
4/27/24

Haven't had a chance to look at it and already a review is wanted. After I have a min to look at...

Thumbnail of user fmoore269
Kaye H. reviewed Spokeo
4/20/24

I will review after I have a chance to use this product. How can I make a review without testing...