Christopher P.

Overall positive just a long wait time. Agent was polite friendly and professional. I was able to login within reason. My only complaint was the wait time. Otherwise not bad

Met a so called field agent at San Antonio Ave and Holt Ave in Pomona. Signs me up for this so called CA Life line program. Phone working ok fine. I go to the access wireless app someone else's name. I call access phone belongs to someone else. Ok you gave me this phone.No you have assurance wireless no I have access wireless. We're going to turn it off it's reported stolen. I just received it. Called Life line Administrator. Call service provider. Went in circles. Phone now deactivated after only 1 week of getting it Field Rep is gone. I went to Walmart and purchased straight talk. This program is not worth it and they don't help anyone. You're better off getting a prepaid phone at Walmart.