Christopher O.

Today, I spoke with Tyshawna at the customer service center and she was amazing! I have to tell you, I have had a lot of stress lately, and after I hit a deer in the rental car, I was pretty devastated. Also, it seems as if I wasn't getting anywhere with any calls I was making to the insurance, etc, so I had expected that this call would be much the same as I had been experiencing- either not helpful at all or flat out rude. I was wrong. Tyshawna was extremely helpful, understanding, and pleasant. I hope Hertz knows that they have a good one with her!