christopherl333

Christopher L.

Contributor Level

Total Points
81

1 Review by Christopher

1/12/20

On November I, 2019 used their website "Secure Box Office. Com" to purchase tickets for a 5/292020 concert. I went through the process on the website to select and pay for the tix. The final cost of the tickets was not disclosed until after I entered my Amex CC information and the card was charged with out my approval. This is totally inappropriate and illegal. A vendor cannot make a charge to your CC account with out your approval.
I didn't approve of the final price and contacted SBO their answer was that all sales were final. I contacted Amex to dispute the charge. The Amex customer service rep contacted them and was given the answer that all sales were final and Amex didn't get it that the card was charged without my approval. SBO still insists that the final price is disclosed before charging the card. There are many, many complaints similar to this one on this and the BBB site. How do you stop these crooks?

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