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Christopher K.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Home & Garden

Member since May 2016

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1 Review by Christopher

5/2/16
Bought tiles and cornice from these guys on their website. Got a standard 2X2 tile, and chose a color from what they offered. Product arrived and was absolute garbage. We thought w were ordering an American product from an American company. Nope - they were drop shipped from India. Tiles were very thin and flimsy (my credit card is thicker than these). Cornice was even thinner, and in no way resembled cornice or molding. We ordered "cream pearl" and actual product was a yellowish white. Our builder refused to even put them up as he likes to do quality work. This will not allow us to return for a refund. They told us the tiles "were custom ordered". i told them I picked a standard 2X2 tile, and chose a color from what was offered, so wasn't a custom order. They stated that, since it was drop shipped from India, and not an "in stock" item, that made it a custom order. When asked where on the product page did it state that, after clicking on 3 more links, I would find a list of non-returnable items, of which their 2X2 tiles were listed. We filed complaint with the BBB and our credit car. These guys are scammers - AVOID this company!

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