If I could give these guys zero stars, I would. I never received my order in time for Christmas as promised and when I tried to cancel it, they said I couldn't because it had already shipped. However, when I tracked it through Fed Ex, it was just sitting at a warehouse in Michigan. When it arrived I took the order BACK to Fed Ex to refuse it and file a claim. They said they never received it, despite my sending a copy of the Fed Ex receipt. I'm still battling with them over $41 -- at this point, it's not the money -- it's the principle of the matter. They are a disgrace to Taylor Swift!